VOL.2

DMV Developments

SUPERMAN LICENSE PLATE

The Bureau of Motor Vehicles in Ohio recently introduced a Superman license plate for the 75th anniversary of the character's debut. The plate was introduced not just to honor the character's longevity, but also as homage to the superhero's creators, Jerry Siegel and Joe Shuster. The two men passed away in 1996 and 1992 respectively, but since Siegel was born in Cleveland, the unveiling of the new license plate was appropriately held outside of his home. So if you're an Ohio resident and a fan of superman, you can now proudly show your appreciation for the iconic superhero.

MOBILE DMV SERVICES

Many states have followed in the footsteps of Florida's mobile DMV model. Now it seems like only a matter of time before all 50 states offer mobile DMV services. Recognizing that mobile DMV services increase efficiency, states such as Maine, New York, North Carolina, Vermont and Virginia have introduced their own fleets. You can renew your license or registration, obtain a new license plate, order decals or placards, update your address and more. These mobile DMV vessels are spreading throughout the country; in July, Florida was the only state that offered mobile DMV services. Now, many states have followed suit, and residents are pleased with the decision. In states where mobile DMV services are not yet offered, residents are hopeful that their states will start to offer them shortly.

NORTH CAROLINA GETS FAST

North Carolina's governor Pat McCrory recently made improving customer service and expediting DMV operations one of the state's main priorities. In Raleigh, North Carolina, DMV officials are working feverishly to speed up DMV affairs. Since it is one of North Carolina's busiest cities, officials are remodeling Raleigh's customer service approach. They have elongated their hours of operation and created new positions specifically to streamline the chaos that is characteristic of most DMVs. Clients will be directed to the department they need to visit because of the newly created positions. In turn, they won't need to wait in a line nearly as long as they had to before. Also, documents needed to obtain credentials such as ID cards and tag renewals can be printed out. Clients often forget a document or two, which precludes them from obtaining such credentials, making their DMV visit a waste of time. Now, with the addition of new positions and self-service kiosks, wait times in Raleigh have been cut in half.